What's your return policy?
We want you to be satisfied with your purchase. We offer a hassle-free, no-questions-asked, 30-day return policy. Contact us to get your return label.
Please make sure the merchandise you return is in its original condition, tags included, otherwise, we will be unable to accept your return.
If the item has been unreasonably tampered with, the original contents are not returned in full, or shows signs of excessive wear and tear from user misuse, we reserve the right to deny a return. A 20% restocking fee might apply for returns for a refund.
Special requests and custom-made sales are final and non-refundable.
Please note that all purchases made through the mystery box are final and non-refundable.
How to Return
After you started your return, please allow us 1-2 business days to approve it. You'll receive an email with shipping instruction once we do.
Refunds are processed as fast as possible following the receipt of your package at our distribution center.
Please allow 3-5 business days after the refund is issued for it to appear on your bank statement.